(01978) 810 884 guy@francis-roberts.com

Help & Advice

Bereavement Support

Help With Bereavement

At J Francis Roberts & Son, we understand how hard it can be to lose someone close to you. Whilst we are unable to provide bereavement support ourselves, we highly recommend 24-hour helplines and services below:

GriefChat (using the pop-up box at the bottom of the page) – GriefChat was created by bereavement experts and by clicking on the GriefChat box below, you can chat directly to a specially trained bereavement counsellor. GriefChat counsellors are experienced in supporting bereaved people and will listen to your story, explore how your grief is affecting you and help you to find an  additional support you might need. GriefChat is a completely free service and is available Monday-Friday, 9am-9pm (except Bank Holidays) or by email out of these hours.

GriefChat provides emotional support for bereaved people, access to trained bereavement counsellors and referral into other specialist bereavement services.

Bereavement Advice Centre | 0800 634 9494

The Samaritans | 116 123

Cruse Bereavement Care | 0844 477 9400

Child Bereavement UK | 0800 028 8840

Child Death Helpline | 0800 282 986

Stillbirth and Neonatal Death Charity (SANDS)  |   020 7436 5881

The Miscarriage Association  |  01924 200 799

Winston’s Wish  |  08452 03 04 05

The Way Foundation

Survivors of Bereavement by Suicide  |  0300 111 5065

Support After Murder & Manslaughter   |  0845 872 3440

Contact us

We are on-hand to take your call 24 hours a day,
seven days a week:

Tel: (01978) 810 884

Email: guy@francis-roberts.com


3 weeks ago

J Francis Roberts
Following the latest Government decision, Pentrebychan Crematorium has issued the below statement about the number of attendees at funerals:"With effect from Wednesday 29th December, 2021 we will be required to restrict the number of attendees at funerals at the crematorium. Within the chapel there will be 9 pews available for mourners to be seated, with up to 5 persons being accommodated per pew. Therefore the maximum number of attendees will be restricted to 45. At Alert Level 2, there is also a requirement that people ‘flow before you go’ - that they take a lateral flow test before going out, and especially when meeting others. Whilst there is already an exemption in place for someone who is Covid positive to attend a funeral of a close family member of friend, we strongly advise that If the test is positive they should not attend the funeral and should take a PCR test within 24 hours. " ... See MoreSee Less
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